Planning and executing maintenance activities is a collaborative effort involving the OEM, the maintenance service provider and the operator of the assets. Such a collaborative effort is tested to its limits in dealing with unplanned events occurring in line stations asprecise's hosted front end provides a process front end to the engineer at the remote line station as illustrated. The front end integrates relevant procedures and workflows derived from Enterprise level processes for the benefit of the engineer/planner faced with a problem at a remote line station. This approach unlocks the potential of investments in ERP/BPR by focusing on the inherent need for an event driven problem-solving approach to supporting MRO applications. The approach achieves integration at three levels · Human Computer Interface level · Function & Data level · Geographically distributed access level At a human computer interface, the process diagram is the integrator. At a function & data level, the approach integrates functions for mixing past experience/compliance data, accessing and customizing vendor supplied content, scheduling labor resources for short term, preparing job cards, procuring (if necessary) material and book it to the job cards and releasing a work order. At a geographically distributed access level, the approach integrates intranet and internet access protocols while behaving like a partitioned extranet. |